Legal

Terms of Use

Effective date: November 1, 2026

1. About these terms

These Terms of Use ("terms") are an agreement between you and Norhchron, LLC, a Florida limited liability company ("Norhchron", "we", "us"). They apply when you use norhchron.com (the "website") and the Norhchron client portal, called the Command Center (the "portal"). Together we call these the "services". By using the services, you agree to these terms. If you use the services for a company, you confirm that you are authorized to accept these terms for it, and "you" includes that company.

2. Client agreements come first

Our paid services, including the work our digital workforce performs, are provided under a separate client agreement, statement of work or order with Norhchron, LLC (your "agreement"). These terms apply alongside your agreement. If the two conflict, your agreement prevails.

3. Accounts and portal access

• Portal access is by invitation for clients and the people they authorize.
• Keep your sign-in details confidential, and don't share your account. You are responsible for activity under your account.
• Tell us at once at [email protected] if you think your account has been used without permission.
• Give us accurate information, and keep it up to date.
• Clients are responsible for who they authorize to use the portal on their behalf and for removing people who should no longer have access.

4. Acceptable use

You must not use the services, or direct our AI agents, to:

• break the law or infringe anyone's rights, including privacy and intellectual property rights;
• upload content you don't have the right to share, or personal data you aren't permitted to process;
• create harmful, deceptive, harassing or discriminatory content, or impersonate anyone;
• send spam or other unsolicited messages;
• access accounts, data or systems you are not authorized to use, or try to get around security or usage limits;
• introduce malware, overload the services, or interfere with their operation;
• reverse engineer or copy the services, except where the law allows it despite this restriction; or
• use the services to build a competing product, or resell them without our written permission.

Our agents act within the boundaries we agree with you. They may decline instructions that fall outside those boundaries or these terms.

5. AI-generated output

Our services use AI to produce messages, analyses, documents, code and other output ("output"). AI can be wrong, incomplete or out of date, even when it sounds confident. You are responsible for reviewing output, and having a qualified person check it where appropriate, before you rely on it or act on it, especially for legal, financial, medical, safety or other important decisions. Output is not professional advice. Similar requests may produce similar output for other clients, so output may not be unique to you.

6. Intellectual property

• Our property. The services, our software, brand, logos and website content belong to Norhchron or its licensors. These terms do not transfer them to you.
• Your content. You keep ownership of the information and files you provide ("your content"). You give us permission to use your content only as needed to provide, secure and support the services.
• Deliverables. Ownership of output and deliverables is set out in your agreement. If your agreement doesn't say, then, once you have paid for them, we assign to you any rights we have in deliverables made specifically for you, other than our pre-existing tools, methods and know-how.
• Feedback. If you send us suggestions, we may use them without any obligation to you.

7. Fees, payment and credits

Fees, invoicing, payment terms, and any credits or usage allowances are as set out in your order or agreement with Norhchron, LLC. Unless your agreement says otherwise, invoices shown in the portal are payable on the terms stated on the invoice.

8. Third-party services

The services rely on third-party providers, such as hosting, AI model and speech providers, and may link to other websites. We are not responsible for third-party websites you choose to visit.

9. Disclaimers

Except as stated in your agreement, the services are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that the services will be uninterrupted or error-free, or that output will be accurate or meet your needs. Features described as "coming soon" may change or may not be released.

10. Limitation of liability

To the fullest extent the law allows, and except as stated in your agreement:

• neither you nor Norhchron is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data; and
• Norhchron's total liability arising out of or relating to the services is limited to the greater of the fees you paid us for the services in the 12 months before the claim arose and US $100.

Some places don't allow certain limitations, so some of these may not apply to you.

11. Indemnity

If someone brings a claim against Norhchron because of your content or your breach of these terms, you agree to cover the reasonable costs and losses that result, to the extent the law allows and unless your agreement says otherwise.

12. Suspension and termination

You can stop using the services at any time; ending a paid engagement is handled under your agreement. We may suspend or end access to the services if you materially breach these terms, if your use creates a security or legal risk, or if your agreement ends. Where reasonable, we will give notice first. Sections that by their nature should continue after termination, such as intellectual property, disclaimers and limitation of liability, will continue.

13. Governing law and disputes

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state and federal courts located in Duval County, Florida, unless your agreement says otherwise.

14. Changes to these terms

We may update these terms from time to time. We will post the new version here and change the effective date. If a change is significant, we will give clients reasonable notice through the portal or by email. If you keep using the services after a change takes effect, the updated terms apply.

15. General

If any part of these terms can't be enforced, the rest still applies. If we don't enforce a term right away, we haven't waived it. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of our business. These terms and your agreement are the whole agreement between us about the services.

16. Contact

Norhchron, LLC · Email: [email protected]

See our Privacy Policy for how we handle personal information.